20. July 2021
More and more companies are hiring troy to handle four- to five-figure receivables. One instrument that is particularly effective in this receivables segment is outbound calls. The troy_experience relies on automated voice messages to provide customers with the easiest possible access. These are just as effective as phone calls, but… Read More
23. June 2021
How can digitalisation help to lift debt collection processes into the New Normal? And what impact does this have on customers, clients and employees? CallCenter Profi explores these and other questions in a recent article and provides exciting insights into the numerous facets of the troy_experience. Read More
6. June 2021
On June 6th the Digital Experience Awards announced their 2021 finalists and we are more than honored to be among the shortlisted companies in the category Digital Team Of The Year. The Jury honors our successful efforts on improving all of our internal OKRs and KPIs by… Read More
1. March 2021
How can banks and insurance companies benefit from friendly, digital debt collection with a consistent focus on customer experience? The professional magazine gi Geldinstitute explores these and other questions in a recent interview with Philip Rürup, Founder & CEO of the FinTech startup troy, in its online… Read More
18. November 2020
PRESS RELEASE Lippstadt / Hamburg, 18 November 2020 – FinTech troy, that specialises in customer-friendly, digital debt collection, has successfully concluded its third round of financing. With Hannover Digital Investments GmbH, the venture capital company of insurance group HDI GROUP, the start-up has gained a partner from the insurance sector,… Read More
26. October 2020
The Handelsblatt interviewed our co-founder and MD Philip Rürup and asked what individual offers troy makes in the debt collection process. In March 2020, facing the emerging corona crisis, troy had already launched the #troy_together initiative, which considerably increases the scope for personal agreements between clients and customers. The article… Read More
19. October 2020
The next milestone in the partnership between SAP and the FinTech start-up troy: troy is the first collection company to be listed in the SAP App Center. SAP customers now have even easier access to Europe’s friendliest debt collection service and can use troy’s services quickly and without setup… Read More
24. September 2020
Another reason to celebrate: for the second time this year, troy has reached the final for a prestigious award. Following the “FinTech Germany Award”, the “International Customer Experience Award” has now announced the finalists for the coveted award: troy is the only debt collection company on the list, alongside… Read More
31. July 2020
What makes companies fit for the future? In the +3 magazine of the Süddeutsche Zeitung, Philip Rürup, Founder & MD of troy, answers this question for debt collection. “Friendly and digital” is synonymous with the combination of debt collection and customer experience. Customers are addressed in a respectful manner… Read More
8. July 2020
PRESS RELEASE Lippstadt / Hamburg, 8 July 2020 – The FinTech start-up troy, which specialises in digital, customer-friendly debt collection, is expanding in Europe. From now on, troy is represented with its own subsidiary in the Netherlands. With this first office outside of Germany, FinTech is underlining its conviction that… Read More
