How can banks and insurance companies benefit from friendly, digital debt collection with a consistent focus on customer experience? The professional magazine gi Geldinstitute explores these and other questions in a recent interview with Philip Rürup, Founder & CEO of the FinTech startup troy, in its online edition.

Philip Rürup describes how troy, as a debt collection service provider, has developed into the – multiple award-winning – European market leader for customer experience in financial processes and how the troy experience improves the recovery rates of its clients and preserves valuable customer relationships.