News

4. October 2022

troy wins 3x Gold @ DACH CX Awards

We are honored and proud to have won 3x Gold Awards at the DACH Customer Experience Awards 2022. The Judges of international CX-Professionals honored our initiatives in Self-Services, Augmentation of the Collection Experiences and Artificial Intelligence supported live training of Service Agents. Especially noteworthy to them was,… Read More

19. November 2021

troy wins 2x GOLD at the International Customer Experience Awards 2021

After already winning a Bronze-Medal in 2020, we feel honored and proud for being recognized with 2x Gold at this years’ iCXA International Customer Experience Awards! In the field of over 150+ international corporations, we were able to deliver proof that our customer-centric approach to debt collection… Read More

24. September 2021

troy in the finals of the International Customer Experience Awards 2021

Every year, the International Customer Experience Award iCXA honors outstanding achievements in customer-centric companies in over 30 categories. Due to the large number of increased digital initiatives, the field of competitors grew to over 150 companies and teams last year. We are all the more pleased that… Read More